We take support here at Golden Helix very seriously. To that end, technical support bulletins are provided to notify users of known bugs, available scripts, and software updates.
To report a suspected bug or to ask questions, please contact support@goldenhelix.com.
| Date | Category | Topic | Application | Platform | Version |
|---|---|---|---|---|---|
5/03/2013 |
Updated Feature |
SVS |
All |
7.7.5 |
|
5/03/2013 |
New Version |
SVS |
All |
7.7.5 |
|
3/07/2013 |
New Version |
SVS |
All |
7.7.4 |
|
3/07/2013 |
Bug |
SVS |
All |
7.7.3 and earlier |
|
2/08/2013 |
New Version |
SVS |
All |
7.7.3 |
|
1/10/2013 |
New Version |
SVS |
All |
7.7.2 |
|
1/07/2013 |
Scripts |
New Scripts: Tools to copy data, select rows and select variants |
SVS |
All |
7.6+ |
1/07/2013 |
Bug, Scripts |
SVS |
All |
7.4+ |
|
12/24/2012 |
Data Repository |
SVS |
All |
7.4+ |
|
12/14/2012 |
Bug |
Bug in RNA-Seq Pkg: Dendrograms and Heatmaps removed from package |
SVS |
All |
7.7.1 |
12/11/2012 |
New Version |
SVS |
All |
7.7.1 |
|
11/20/2012 |
Scripts |
SVS |
All |
7.6+ |
|
11/16/2012 |
New Version |
SVS |
All |
7.7.0 |
|
10/25/2012 |
Tutorials |
New Tutorial: Finding the Causal Variant of a Novel X-Linked Disorder |
SVS |
All |
7.6+ |
10/09/2012 |
Bug |
SVS |
All |
7.6.11 |
|
10/04/2012 |
New Version |
SVS |
All |
7.6.11 |
|
10/03/2012 |
Bug |
SVS |
All |
7.4+ |
|
10/03/2012 |
Scripts |
SVS |
All |
7.6+ |
|
9/11/2012 |
Bug |
SVS |
All |
7.6.7+ |
|
9/11/2012 |
New Version |
SVS |
All |
7.6.10 |
|
8/17/2012 |
Bug |
Bug: PBAT with Multiple Processes Occasionally Does Not Finish |
SVS |
All |
7.6.5+ |
8/08/2012 |
Scripts |
SVS |
All |
7.6+ |
|
8/07/2012 |
New Version |
DNA-Seq, Power Seat, SVS |
All |
7.6.9 |
|
8/03/2012 |
Scripts |
SVS |
All |
7.4+ |
|
8/03/2012 |
Scripts |
SVS |
All |
7.4+ |