COVID-19 Assistance Resources

We recognize that COVID-19 is an unprecedented time for everyone. For more than 20 years, Golden Helix has focused on our mission to empower precision medicine around the world. We want you to know you have our commitment to continue providing you with the products and services you depend on. We hope these resources provide some assistance for you and your organizations during these trying times.

COVID-19 Related Work Discounts

Available for anyone researching or working on COVID-19 related projects

To help assist the clinical research community in this battle, we are offering significantly discounted 18-month software licenses for anyone researching or working on projects related to COVID-19.

These licenses will be available for any Golden Helix product or software bundle until June 15th, 2020. It is our goal to make our solutions as affordable as possible for those actively working in this space and ensure your organization has a dependable, robust analysis solution to carry you through the end of 2021 with no additional or unpredicted costs.

If you are researching or working on projects related to COVID-19, please contact our team before June 15th through the form below or email to determine which of our software solutions best fit your needs.

Unrelated COVID-19 Work Discounts

We have been approached by a number of labs not working with COVID-19 but are also requiring financial assistance during these times. With this in mind, we are now offering three of our most popular software packages with significant discounts and extended 18-month licenses.

These packages below are available until June 15th, while limited supply lasts. To reserve one of these packages for your organization, please fill out the form below or email us directly.

  • 0 available: SVS Imputation Module w/CADD & OMIM - $7,995
  • 1 available: VSClinical, AMP, CNV, Sentieon Tier 1 - $29,995
  • 1 available: Small Warehouse License: VS-CNV, VSClinical+ AMP, Sentieon Tier 1, VSReports, VSPipeline - $47K
  • Remote License Assistance Program

    Available for all Golden Helix customers

    We realize a significant portion of our customers are undergoing extreme disruptions in their workplace. With the recent quarantines, university closures, and organizations choosing to work remotely, we understand users may not have access to their devices with Golden Helix software installed. We have introduced a COVID-19 Remote Access Assistance Program to provide anyone experiencing these hardships additional, temporary license installations for remote work. We will continue to prioritize your health and well-being and will be a safe, supportive resource for you to continue conducting your analysis during this difficult time.

    If you are in need of an additional license, please fill out the form below or email us at

    Recent Webcast

    Next-Gen Sequencing of the SARS-CoV-2 Virus with Golden Helix

    Watch on demand

    Please enjoy this webcast recording. Should you have any questions about the content covered, please reach out to our team here.

    New eBook:

    Genetic Testing for the COVID-19 Virus and Other Pathogens

    Written by Golden Helix President & CEO, Dr. Andreas Scherer

    Download a complementary copy

    In this eBook, Dr. Scherer summarizes to the best of his knowledge our current understanding of COVID-19 and the virus SARS-Cov-2 causing it. Most of the papers used to prepare this eBook were published since the beginning of this year. The body of knowledge is quickly expanding and evolving. Next-Generation Sequencing (NGS) can deliver significant insights in this process. This eBook outlines how NGS can be used and how Golden Helix software solutions can be utilized in the process.

    Published Articles

    Featured in the Clinical Lab Manager

    Leveraging Next-Generation Sequencing Technology in the Fight Against COVID-19
    Written by Golden Helix President & CEO, Dr. Andreas Scherer

    With the help of NGS, we can enhance our understanding of the virus and its underlying pathways impacting humans. Read the full article on the Clinical Lab Manager blog here.

    Request COVID-19 Assistance

    If you are in need of any of the above resources, please fill out the form below or email us at

    Please enter your first name
    Please enter your last name
    Please enter a name
    Please enter a valid phone
    Please enter a valid email address
    Please select your country
    Please select your state

    Let us know how we can help

    If there is anything additional we can do for you, please do not hesitate to let us know by sending us an email with the button below. While we live in a time of uncertainty, we are confident that by working together we can keep our communities safe and healthy by empowering users in their quest for precision medicine.